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Issues making posts?

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User
Posted 28 Jan 2019 at 18:09
Jane, new posts are held until a moderator has cleared them so don't give up hope yet - it may appear on the new conversations page in an hour or so.
"Life can only be understood backwards; but it must be lived forwards." Soren Kierkegaard

User
Posted 28 Jan 2019 at 18:20

Carol

We seem to have more posts that disappear off the end of the page, "painful urination etc"  some are easily solved by turning the phone to landscape "blood in semen". Not sure if it is my phone Android or the poster.

A bit of feedback would be appreciated.

Thanks Chris

Edited by member 28 Jan 2019 at 18:22  | Reason: Not specified

User
Posted 28 Jan 2019 at 20:05

Originally Posted by: Online Community Member

Carol

We seem to have more posts that disappear off the end of the page, "painful urination etc"  some are easily solved by turning the phone to landscape "blood in semen". Not sure if it is my phone Android or the poster.

A bit of feedback would be appreciated.

Thanks Chris

It’s looking the same on my iPhone Chris

Cheers 

Luther 

User
Posted 28 Jan 2019 at 23:03

Hi Carol,

I have the ipad and iphone problems as stated by others.

Also, when I use my laptop each of my sentences get halved and so can't be read. 

This happens when I post in a conversation or via private message. 

All of the above drive me crackers! :0

 

Regards and thanks,

Vicky 

Broken crayons still colour 

User
Posted 29 Jan 2019 at 09:27

Hi everyone,

Thank you to everyone who has responded with further details on this thread.

We have replicated the issues many of you are facing when using iPhones and iPads writing posts.

Our developers are currently investigating this issue further for us. 

I will keep you posted on the outcome of their investigations.

Best wishes,

Carol

Digital Manager
Prostate Cancer UK

 

 

 

 

User
Posted 29 Jan 2019 at 11:36

Hurray

thanks Carol

Love Devonmaid 

User
Posted 29 Jan 2019 at 16:57

Hi Carol,

I don't have any problems writing on the forum using Windows or Android.   However there is an anomaly with my account that I wrote to PCUK about 3 times via the Contact Us link.  However I didn't get a reply, not even an acknowledgement and wonder if the link works.

For some time I've noticed that my own posts don't show that they've been thanked, although they used to.  I wasn't particularly bothered but then some people thanked every post except mine, it seemed, and it began to be irritating.  One night I deleted several posts where someone had thanked everyone but me and thought badly of the original writer. Then I discovered there is a separate thanks received list and actually there are thanks.  I don't know if others have no thanks on their own posts.

It's also a bit odd that thanks are anonymous as it did cross my mind that someone could thank everyone but me as a joke of some malicious kind if they didn't like what I'd written.  Paranoia sounding perhaps but I was trying to work out if it was something I was writing.

Also it's not clear why some posts have green surrounds although I assume they might be the most read or thanked.

Regards 

 

Edited by member 29 Jan 2019 at 16:59  | Reason: Not specified

User
Posted 29 Jan 2019 at 17:12

Pete

I had/ have exactly the same experience and did wonder why people were thanking everyone except me. I have just put a thanks on your post.

Thanks Chris

Edited by member 29 Jan 2019 at 17:13  | Reason: Added thank comment

User
Posted 29 Jan 2019 at 17:29

I’ve  had the same as Pete and Chris.       I’ve just out a thanks on latest post by Chris and it seems to have worked.

But have typing problems as others using ipad

Arthur

User
Posted 29 Jan 2019 at 18:03

Arthur / Pete/ Carol

I can see a green line around my post but there is no text that says "Thanked 1 time"

Thanks Chris

User
Posted 29 Jan 2019 at 21:13
Same for me with the thanks. Listed on my profile but no text in the post.

Cheers

Bill

User
Posted 29 Jan 2019 at 23:22
Gosh, I have never looked at whether anyone has thanked me. How would I know?
"Life can only be understood backwards; but it must be lived forwards." Soren Kierkegaard

User
Posted 30 Jan 2019 at 09:17

Hi everyone,

We have an open issue with our developers regarding the inconsistent way thanking posts is currently working.

I will keep you posted as to a resolution on this issue.

Best wishes,

Carol

Digital Manager
Prostate Cancer UK

 

 

User
Posted 03 Feb 2019 at 12:54

A recent post at 9.01 worked okay. At 12.30 3rd Feb my post has a transparent gray colour to the post and was not processed correctly. " Dad left hanging on" Despite deleting it twice and re posting on a different PC it still is not displaying correctly.

Thanks Chris.

Edited by moderator 03 Feb 2019 at 14:08  | Reason: more info added and spelling (Moderator Note - it wasnt your post, it was the one you were respondin

User
Posted 03 Feb 2019 at 16:29

Chris your post appeared to look odd when i first saw it. It now looks fine

Hope you are well

Bri

 

User
Posted 03 Feb 2019 at 17:24

To Carol or moderator

Thanks for sorting the post out I did try a bit of copy and "paste as plain text" without success. Thanks Bri still here still moaning.

Thanks Chris

User
Posted 03 Feb 2019 at 18:21
I never press the thank you icon because I prefer to type a more personal 'Thank you' or other words of appreciation where I feel it is appropriate. Equally, It does not concern me whether anybody presses the Thank you icon for any of my posts. Having said that, since the subject has been raised, which I had no intention of doing, I used to receive a fair amount of icon generated Thanks but absolutely none for weeks whilst many others on threads I have posted on have indeed received prolific icon generated Thanks. Perhaps, there is indeed a problem so I am also confirming what others have said.

Barry
User
Posted 06 Feb 2019 at 06:33

Hi just reporting same message came through 5 times on my email 😐
 Debby 

Edited by member 06 Feb 2019 at 06:42  | Reason: Not specified

User
Posted 06 Feb 2019 at 06:52
It’s getting worse
User
Posted 06 Feb 2019 at 07:39

Sure is I’ve just had your reply 5 times as well!! ( Does chemo affect PSA )
Debby


I’m using iPad 2017 if that’s any help

Edited by member 06 Feb 2019 at 07:43  | Reason: Not specified

 
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