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Infection - not being treated effectively

User
Posted 01 Jan 2019 at 22:09

Many thanks, Devonmaid.

User
Posted 03 Jan 2019 at 14:11
Hi everyone,

I contacted PALS. They were amazing. They visited the ward on the day I complained. Outlined my concerns and talked to staff. As a result, there is going to be a formal investigation into my father's treatment, specifically, the lack of oxygen when he was at a low level and delirious AND three days without a doctor. When I visite the ward yesterday everyone was looking switched on and when nurses came in they were alert and professional.

I also phoned the doctors on the ward: a very different experience. The junior doctor immediately tried to 'control' the situation. I replied by politely but firmly asking whether he was a specialist in oncology and asking basic medical questions - this threw him. I also called him by his first name which took him by surprise. Bottom line we have to book a meeting with a specialist oncologist. This is being done today.

There is something wrong with the main oncology ward in hospital my fathers at. Even several hand gel dispenses didn't have gel - in a hospital notorious for infections. The poor calibre of 'some' medical staff has been a real shock.

The PALS team also informed me he is now regarded as medically fit and will resume chemo in two weeks. His temperature is down to 36C.

User
Posted 03 Jan 2019 at 14:27
I'm afraid this is a common experience with the NHS and it's not all down to underfunding.
User
Posted 03 Jan 2019 at 18:01

So pleased for you that PALS has shaken them up a bit. Sounds like they really needed it. I do sometimes wonder why some people are in the medical profession. They should be weeded out.

Hopefully your Dad will keep improving so he can have his chemo.

Wishing you all the best for his future treatment.

Ann

User
Posted 03 Jan 2019 at 18:25

Cam

I recently got in touch with the PALs team regarding a catalogue of errors leading up to some bowel investigations, the PALs staff were superb and helpful and did some ass kicking. The investigation report that was carried out by the colonoscopy department was a joke. Amongst the eight apologies their report said you can only catch a hospital super if you stop in a ward overnight.

Hope you get a more satisfying result than I did.

Thanks Chris

 

Edited by member 03 Jan 2019 at 18:27  | Reason: Spelling

User
Posted 03 Jan 2019 at 18:43

A decent result Cam, I'm thinking of doing the same for a different reason. Hope dad continues to improve and the ward staff too!

devonmaid

User
Posted 03 Jan 2019 at 20:23
Hi everyone,

Thank you all for your help. You have been of great assistance with your wisdom and advice.

 
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