Hi everyone,
I contacted PALS. They were amazing. They visited the ward on the day I complained. Outlined my concerns and talked to staff. As a result, there is going to be a formal investigation into my father's treatment, specifically, the lack of oxygen when he was at a low level and delirious AND three days without a doctor. When I visite the ward yesterday everyone was looking switched on and when nurses came in they were alert and professional.
I also phoned the doctors on the ward: a very different experience. The junior doctor immediately tried to 'control' the situation. I replied by politely but firmly asking whether he was a specialist in oncology and asking basic medical questions - this threw him. I also called him by his first name which took him by surprise. Bottom line we have to book a meeting with a specialist oncologist. This is being done today.
There is something wrong with the main oncology ward in hospital my fathers at. Even several hand gel dispenses didn't have gel - in a hospital notorious for infections. The poor calibre of 'some' medical staff has been a real shock.
The PALS team also informed me he is now regarded as medically fit and will resume chemo in two weeks. His temperature is down to 36C.